Shipping policy
For USA-based orders totaling $50 or more, you'll enjoy complimentary shipping. We do not offer complimentary shipping for international orders. Before we ship your order, please allow us 1-3 business days for order processing. Once your order is dispatched, you can expect the following estimated delivery times:
- United States: 2-5 business days
- United Kingdom: 7-18 business days
- Australia: 7-18 business days
- Canada: 7-18 business days
- Europe: 7-18 business days
- Rest of the World: 14-20 business days
Please note: we are not responsible for any international taxes or customs holds that may apply to orders shipped outside of United States. It is the customer's responsibility to be aware of and cover any such fees or delays imposed by their country's customs regulations.
International customers are responsible for ensuring that the products ordered can be lawfully imported to your country. When ordering from trydeos.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. If you refuse the shipment because an order is rejected by customs due to item restrictions, or if the order is returned because the local post is unable to locate your address, we can refund you for the cost of the products (which does not include any shipping or return shipping fees) once the package is returned and processed by our warehouse. Please note that packages returned by customs can sometimes take a very long time to return, and in extreme circumstances can take as long as one year.