Privacy policy
Last updated: May 30th, 2026
This Privacy Policy describes how Deos (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from trydeos.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. If we make material changes that affect your privacy rights, we may provide additional notice where required by law, such as by email, through your account, or by a notice on the Site.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
In addition, you agree to our Messaging Terms and Messaging Privacy Policy
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
- Marketing and communication preferences including your email and SMS/text message opt-in status, consent records, unsubscribe requests, and other communication preferences.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
Deidentified and Aggregated Information
We may create or use aggregated, anonymized, or deidentified information that does not reasonably identify you. We may use this information for lawful business purposes, including analytics, reporting, improving our Services, and measuring the effectiveness of our marketing. Where we maintain or use deidentified information, we will not attempt to reidentify it except as permitted by applicable law.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Analytics and Targeted Advertising. We may use personal information, Usage Data, Cookies, pixels, and similar technologies to understand how visitors use the Site, measure the performance of our marketing, personalize your experience, and deliver or measure ads on our Site and on other websites or platforms.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services, remember your actions and preferences, run analytics, better understand user interaction with the Services, personalize your experience, and support advertising and marketing activities.
Cookies and similar technologies used on or in connection with the Site may include:
- Required Cookies. These help the Site function, including page navigation, checkout, security, account access, and remembering certain preferences.
- Analytics Cookies. These help us understand how visitors interact with the Site so we can measure and improve the Services.
- Advertising Cookies and Pixels. These help us and our advertising partners measure the effectiveness of ads, build audiences, personalize ads, and show you ads on our Site and on other websites or platforms.
- Social Media Cookies. These may be used by social media platforms or integrations to enable social features, measure engagement, or support advertising based on your interactions with our Site or with third-party platforms.
We may permit third parties and service providers to use Cookies, pixels, web beacons, software development kits, third-party libraries, and similar technologies on our Site to provide services to us, measure usage, improve our Services, and better tailor products, services, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
SMS/Text Messaging
If you choose to sign up to receive text messages from us, you consent to receive recurring promotional and transactional text messages from Deos at the mobile number you provide. These messages may be sent using automated technology. Consent to receive marketing text messages is not a condition of purchase.
Message frequency may vary. Message and data rates may apply. You are responsible for any charges billed by your mobile service provider. You may opt out of promotional text messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from us, or by following the instructions provided in the message. You may continue to receive non-promotional or transactional messages where permitted by law, such as messages about your orders, account, or customer service requests.
We may share information related to your SMS/text messaging participation, including your phone number, opt-in status, consent records, and messaging interactions, with vendors and service providers that help us provide messaging services. We do not sell or share SMS opt-in consent or phone numbers with third parties for their own unrelated marketing purposes.
Do Not Track Signals
Some browsers offer a “Do Not Track” or similar signal. Because there is not currently a uniform industry standard for recognizing or responding to all Do Not Track signals, we may not respond to such signals unless required by applicable law. Where required, we will recognize and honor applicable browser-based opt-out preference signals in accordance with applicable law.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, email and SMS/text messaging, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
| Category | Categories of Recipients |
|---|---|
|
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We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt Out of Sale, Sharing, or Targeted Advertising. You may have a right to opt out of certain uses or disclosures of personal information for sale, sharing, or targeted advertising, depending on where you live.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
Your California Privacy Rights
This section applies to California residents and supplements the information in our Privacy Policy above.
Sale and Sharing of Personal Information
Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), "selling" and "sharing" of personal information have specific legal definitions. "Selling" broadly means making personal information available to a third party in exchange for monetary or other valuable consideration. "Sharing" means making personal information available to a third party for cross-context behavioral advertising purposes.
We may "sell" or "share" the following categories of personal information to advertising and marketing partners, including through the use of tracking technologies such as cookies and pixels:
- Identifiers (such as name, email address, and IP address)
- Internet or other electronic network activity information (such as browsing history, search history, and information about your interactions with our Site and advertisements)
- Commercial information (such as products viewed or purchased)
We do not knowingly sell or share the personal information of consumers under 16 years of age.
Your California Privacy Rights
As a California resident, you have the following rights under the CCPA:
- Right to Know. You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purposes for collecting, selling, or sharing it, and the categories of third parties to whom we disclosed it.
- Right to Delete. You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Correct. You have the right to request that we correct inaccurate personal information that we maintain about you.
- Right to Opt Out of Sale, Sharing, or Targeted Advertising. You have the right to opt out of the sale or sharing of your personal information and certain uses of your personal information for targeted advertising. You may exercise this right by clicking the "Do Not Sell or Share My Personal Information" link in the footer of our Site.
- Right to Limit Use of Sensitive Personal Information. If we collect sensitive personal information as defined under the CCPA, you have the right to limit its use to purposes necessary to provide the Services.
- Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights.
How to Exercise Your Rights
To exercise your rights to know, delete, or correct, please contact us at hello@trydeos.com. To opt out of the sale or sharing of your personal information, click the "Do Not Sell or Share My Personal Information" link in our Site footer.
We will verify your identity before fulfilling your request. You may also designate an authorized agent to submit a request on your behalf by contacting us at the email address above.
We will respond to verifiable consumer requests within 45 days of receipt. If we need additional time, we will notify you of the extension and the reason for it.
California "Shine the Light" Law
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at hello@trydeos.com.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hello@trydeos.com or contact us at 3104 E Camelback Rd, Suite 7611, Phoenix AZ 85016, United States.
Phone number: +1(213) 394-8406